Aged Care

Aged Care Support Services – Pathways to Work in the Aged Care Sector

Start your journey into a rewarding career supporting older people—no nursing qualifications needed.

There’s a growing demand for workers in aged care—not just in nursing roles, but in areas like food service, cleaning, administration, groundskeeping, and general support. If you’re interested in making a difference in the lives of older people but don’t have formal training, this course is a great place to start.

BCAL’s Aged Care Support Services course gives you an introduction to the different kinds of non-clinical roles available in aged care homes and facilities. You’ll learn about workplace expectations, safe work practices, and how to communicate effectively in a care setting.

This course is designed for learners working at Level 1 of the Australian Core Skills Framework (ACSF). It’s ideal for adults who are re-entering the workforce, changing careers, or building the confidence to begin further training such as Certificate III in Individual Support.

What You’ll Learn:

• Introduction to non-clinical roles in aged care, including:

  • Kitchen and food services

  • Cleaning and laundry

  • Maintenance and gardening

  • Reception and admin support

• Understanding how aged care facilities operate

• Basics of infection control and workplace safety

• Clear, respectful communication in care settings

• Speaking, listening, reading and writing tasks related to aged care work

• Pathways to formal training and employment in the care sector

Why Choose BCAL?

• Small, inclusive classes with personalised support

• A relaxed, welcoming environment in Wonthaggi

• Tutors who explain things clearly and build your confidence

• Focused on real-world jobs and practical skills

• A great foundation for further study or entry-level care roles

This course is your first step into a meaningful, people-focused job that helps support older members of the community.